Hand and stone and facial spa is a franchised chain that provides massages, facials, and spas… they operate in both US and CANADA with more than 353 franchises (According to 2018), that 26 of them are out of the USA. Its headquarter is in “Toms River, New Jersey, America” Thousands of employees are working in hand and stone franchises. Hand and stone use their franchised membership business model which usually gives them more profit… hand and stone has been founded in 2004 and since then they are consistently growing themselves. They are expanding their franchises very furiously.
A Brief History About hand and stone
All information in this article is based on research on the day of publishing this article, information may not be accurate.
The Company hand and stone were founded in 2004 and by 2007 they have 3 independent running franchises in the US. They had decided to expand more franchises in 2008 with a target of 100 franchises and in 2008 they sold 14 units of their franchises. In the mid of 2014 hand and stone had more than 170 franchises all across the US and CANADA, In that year their annual revenue was more than $140 million and that time it was huge money… next year in 2015 hand and stone operated 55 spas in 28 states of US and CANADA which made them generate a revenue of $185 million. In 2016 the hand and stone hired their first spokeswomen Carli Lloyd by signing a two years deal In February they also got their new headquarter in Trevose, Pennsylvania the headquarter is in 7,200 sq. feet, designed by mike Howley. In 2017, The company got a huge growth that they were the 2nd largest massage franchise after Massage envy. They were operating 307 locations across the US and CANADA. Hand and stone massage companies got a huge growth of 23.40% and their total value went up to $250 million. After that, they are continuously growing since now. You will be shocked that they have 32 million active customers all across AMERICA and CANADA.
Founder and CEO of hand and stone
The great former physical therapist jhon marco is the founder and owner of the hand and stone. He had founded this company 16 Years ago from now He is the man behind the second most valuable massage franchise in the US. He had started hand and stone after serving 25 years for other people.
CEO- Todd Leff is the current CEO of hand and stone he is also elected as president of hand and stone.
Story behind hand and stone
Jhon marco was a very experienced physical therapist. He has worked in different companies for 25 years. After analyzing that existing brands charge very high and only rich people get to experience this luxury, he got an idea that he should open his own startup which will be affordable and can be accessed by all people (rich or middle class) after this he had opened his own company.
According to the brand, The name hand and stone were thought by jhon marco’s son Nicholas Marco he got the name when he was 14 years old. This name represents their signature service “hot stone massage”. After this incident, they started calling him stoney.
Services of hand and stone
Hand and stone is a very big brand in America which is known for its good customer services at an affordable price. They have plenty of massages, facials, and spas. They consider “hot stone massage” as their signature massage. We are going to explain to you some of their best massage, facials, and spas…
Swedish massage: According to hand and stone massage company Swedish massage is a massage in which the company helps the customer to relax the whole body by gliding in the direction of blood going to the heart and they also rub the body for relaxation.
Sports massage: They say sports massage and deep tissue massage both are similar, in this massage, they focus on a special area of the body and helps the sportsperson to relax by stretching it or making firm pressure and by focusing on muscles and connective tissue deep within the body. Same as Swedish massage.
Couples massage: The couples massage is as simple as its name indicating, the couple massage is a massage in which two people get a massage at the same time in the same room. But the massage is performed by two different therapists on two different tables.
Decompression cupping therapy: according to the massage and stone official website they say decompression cupping therapy is a special message in which they use reverse compression technique which helps you to improve the circulation of your body and make the muscles relieve. They also claim that their signature glide will help you to avoid red cupping marks on your skin.
Hot stone massage ( The signature): Hot stone massage is the signature massage of hand and stone. Its glimpse can also be seen in its name. The hot stone massage is performed by experienced therapists, in this massage, the therapist takes flat basalt which can be easily founded on the river bed. They place in hot water at the temperature between 100 to 140 degrees Fahrenheit or they may also place some black stone in chilled water which can be about -25 to -75 degrees Fahrenheit.
Before using the stones they commonly use oils or lotions to maintain hydration in the outer skin. After that, they may use a towel as a barrier between the stones and the skins so that it wouldn’t be harmful to the client. After the client’s satisfaction, some therapists also perform Swedish massage.
If you are a member of hand and stone and went for a 60 min-hot stone massage it will cost you $69.95 ( according to ). If you are a guest you will have to pay $109.95…
BENEFITS OF HOT STONE MASSAGE-
It helps to decrease muscle tension and pain.
It helps to reduce distress and anxiety
After this massage, you will get a better sleep
Boosts immunity and more….
Aromatherapy- Aromatherapy is a therapy in which the therapists use aromatic oils and compounds to increase the efficiency of massage. It is a complementary therapy to enhance the efficiency of massage.
$10 for everyone
Peppermint scalp massage- Peppermint massage therapy is also an enhancement that is usually used for headache relief. This massage provides deep relaxation, reduces headache energize the scalp, and calms the brain.
$15 of everyone
Men’s Facial: Men’s facial is a bit different from women’s facial. Men deal with so many problems like sun, wind, sweat, razor burn, ingrown hairs, and many more…
Therapists usually cleanse the skin before exfoliating. After cleansing the skin they exfoliate away dead skin cells then the steam the face to open pores and they perform an extraction to clear the clogged pores. After all these procedures they use toner or oil for healthy glowing skin. If they use the oil they infuse it with masculine flavor.
$49 for each
Hydrating facial: As you know hydrating facial is used for hydrating and healing skins and also to prevent aging. By the time Our skins get dehydrated and become dull, rough, dry and we also face so many problems. In this specific facial they hydrate our skin with different products. Hydration immediately nourishes our skin and give us relief from tightness and fine lines on our face.
(Not disclosed )
Brightening facial: As its name shows this facial is especially for brightening our skin. They use brightening masks and other products full of vitamin C to reduce the pigmentation and make them brighter and radiant.
Membership plans of hand and stone
You don’t have to think or plan so much for their membership. Their membership plan is a very simple one. They only have a monthly membership plan of $49.95 and you can take it by their website where they have been provided all information for you and the important one is that your hand and stone’s membership plan will be valid in all the salons and spas of hand and stone. So you can enjoy a massage while traveling which will help you to travel more efficiently.
I think if you are taking their membership you should also know about the above…
Receive monthly massage and facials by them (In case If you couldn’t use your monthly massage it will be credited to the next month so you can use it whenever you want.)
Receive a 10% discount on all hand and stone products
You can buy gift cards and spa packages at member rates. (which is so good).
Bring family and friends at member prices. (each guest can take 4 massages in a year.)
Massage envy or Hand and stone
Many Raleigh massage clients go to massage envy or hand and stone for a massage, therefore it is critical that we compare these two companies together. We all know that massage envy is a very successful company and hand and stone are also successful but massage envy is much bigger than hand and stone but being big is not everything. We have made 3 criteria to compare these two companies those 3 criteria are EMPIRE, COSTUMER REVIEW, and WORKER COMFARTABLITY. As we said that only being big is not everything we should also know about consumer loyalty and employee loyalty. The company who will win in two criteria will be the winner :
Massage envy has 1,200 spas in all across the US (In 2018) While hand and stone have less than 400 spas (In 2018).
Massage envy only operates in the US While hand and stone operate in both US and CANADA.
Massage envy has 35,000 employees working
While hand and stone has not disclosed but according to a survey they have at least 10,000 employees
Last year Massage envy has collected total revenue of $1.2 billion While hand and stone has generated $500 million only
Massage envy has not disclosed their active consumers While hand and stone claim that they have 32 million active consumers.
This is a one-sided comparison and we can easily say that massage envy is the winner. If you think something more can be added please review us in the comment section.
In consumer review, we will not compare so much because there is a major thing that is enough for us to know whose consumer is more loyal. If you remember In our last blog we have told you that 180 women have been filed a case against massage envy and their spas for harassing them which tells that all massage envy spas are not safe. I think this will be enough to say hand and stone are safer than massage envy. But there is also a point that massage envy has double employees in the comparison of hand and stone which gives them grace.
There are two situations here
We can say hand and stone are safer than massage envy but there is also a point that they have a huge number of consumers so The point is If massage envy is not safe why they have such a huge amount of consumers.
No one can answer these questions so, because of not getting a satisfying answer we will say the consumer review is the same for both and this is tied up.
I am saying again If you think something more can be added please review us in the comment section
Employees are the most important person for a company they run the company. Some employees are happy with their work and salary but some are not they think they should be paid more. In the last Blog of massage envy, we have told you that most of their employees complain about their wages that they should be get paid more and the same lies up with hand and stone their employees also ask to be paid more.
CONCLUSION- At last we will only say that the match has been tied up. Massage envy is huge but hand and stone have more loyal employees. If you think we are making any mistake in our judgment please comment down below